He came out, tested the line (all good), tested the cabinet (I was on the best available connection) and checked everything at the exchange (no issues). At least 1 drop out per day some of which require a reboot of the modem and some require a reboot of the router.Īfter much badgering of BT Customer Services, having flatly refused a new HH of any sort, I convinced them to send an Openreach engineer. Since this point, my service has been spotty. Called BT, they identified a line fault and applied a fix. I was still on the Openreach modem at this time. Service had been brilliant until about October 2016 when I unexpectedly lost internet (pretty much for the first time since I replaced my HH3 with the R7000). Netgear R7000 Router offering DHCP on 192.168.1.x - latest firmware installed, but have tried older versions.Ī couple of other Netgear switches and an additional WAP (also netgear) Netgear VDSL DM200 Modem (new) was formerly on Openreach white box modem ![]() Openreach master socket, no extensions, 1 single wired only phone I'm on BT Infinity 2 - 76MB and speed isn't an issue, but the amount of disconnects is.
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